Smack Apparel Reviews

Smackapparel.com is an e-commerce platform that specializes in selling a wide range of sports-related apparel. The website offers various licensed merchandise, including t-shirts, hoodies, and hats, featuring unique designs and witty phrases related to popular sports teams and events. The company has an overall consumer score of 3.6 out of 5.0, indicating a mid-range performance within its category. Despite this, it's considered a very popular brand in the sports fan gear industry. However, it could use some improvement in its ratings among shoppers. It's worth noting that Smack Apparel actively provides discounts and coupons to its customers. Please note that all products and services delivered through the service are provided 'as is' and 'as available' for use, without any representation, warranties, or conditions of any kind, either express or implied.

Smack Apparel has a 30-day return policy from the delivery date for a refund. However, this return period is extended to January 31st for gift or holiday orders placed from November 1 through December 31st of the previous year. All clearance items are non-returnable and non-exchangeable. They replace items if they are defective, damaged, or the wrong size for 30 days from the delivery date. To be eligible for a return or exchange, the item must be unused and in new condition. Event and game day shirt designs are exempt from returns or exchanges. These designs were created for time-sensitive events such as playoffs, championship games, elections, etc. and cannot be returned or exchanged after the event.

For shipping, Smack Apparel uses a third-party fulfillment provider to handle all shipments placed on the website. Standard orders are typically shipped within five (5) days of when the order is placed, but holiday orders can cause delays. They offer several different shipping options including Standard Shipping (Ships 1-5 Days) and Expedited Shipping (Ships 2-3 Days). For orders with standard shipping, they charge a flat rate of $4 per order and offer free shipping if the order exceeds $65. Money back guarantees are for shipping costs only. Reimbursements do not include orders with undeliverable shipping addresses or business addresses that are closed upon delivery. Deliveries affected by inclement or extreme weather are not guaranteed for reimbursement. Deliveries requesting signatures are also subject to this rule.

SmackApparel.com is an e-commerce platform specializing in selling a wide range of sports-related apparel. The website offers various licensed merchandise, including t-shirts, hoodies, and hats, featuring unique designs and witty phrases related to popular sports teams and events. The website also provides gift cards for customer convenience. In February 2024, SmackApparel.com had a revenue of $31,868 in online sales, with a conversion rate of 1.50-2.00% and an Average Order Value (AOV) of $50-75. This puts them below the industry median revenue of $127,453. The sessions for SmackApparel.com totaled 28,023, falling below the median of 45,015. The industry also saw conversion rates ranging from 0.83% to 3.06%, and AOVs from $74 to $388. For orders with standard shipping, a flat rate of $4 per order is charged and free shipping is offered if the order exceeds $65. All orders placed with standard shipping are shipped within five (5) days from their third-party provider. Returns are accepted for a refund for 30 days from the delivery date. If more than 30 days have passed since the item was received, unfortunately, a refund can’t be offered. However, the return period is extended to January 31st for gift or holiday orders placed from November 1 through December 31st of the previous year. All clearance items are non-returnable and non-exchangeable. Items can be replaced if they are defective, damaged, or the wrong size for 30 days from the delivery date. If more than 30 days have passed since the item was received, unfortunately, an exchange can’t be offered. To be eligible for a return or exchange, the item must be unused and in new condition. The right is reserved to reject a return or exchange if its condition is such that the item cannot be resold. Event and game day shirt designs are exempt from returns or exchanges. These designs were created for time-sensitive events such as playoffs, championship games, elections, etc. and cannot be returned or exchanged after the event. Event and game day shirt designs will be noted on the product description page. All clearance items are non-returnable and non-exchangeable.

Smack Apparel offers a variety of popular designs. Some of the best sellers include the "If You Can't Beat Us, Cheat Us" T-Shirt for Florida State College Fans, the "Our Bichigan (Anti-OSU) Score Shirt" for Michigan College Fans, and the "Miami Mike T-Shirt" for Miami Football Fans. Other notable designs are the "Bust a Nut! Beat Ohio State (Blue/Maize) T-Shirt" for Michigan College Fans, the "Plant the Flag (Anti-Ohio State) T-Shirt" for Michigan College Fans, and the "It's a Great Day in Michigan (anti Ohio St) T-Shirt" for Michigan College Fans. The "Coach L (TARnished Legacy) Shirt" for North Carolina Basketball Fans and the "Saturdays are for TD Jesus T-Shirt" for Notre Dame College Fans are also quite popular. The list goes on with many more designs catering to various sports and teams.

To get in touch with Smack Apparel customer service, the best way is to complete the quick contact form on their website. Alternatively, a toll-free call can be made to 813-250-0627. The customer service team is available from 9-5 EST Monday-Friday. For any questions about shipping methods or inquiries about an order that has been placed, an email can be sent to help@smackapparel.com. For returns and exchanges, the policy states that returns for a refund are accepted for 30 days from the delivery date. Exchanges for defective, damaged, or wrong size items are also accepted for 30 days from the delivery date. To initiate a return or exchange, an email should be sent to help@smackapparel.com with the order number and a description of the issue. If it is an exchange, the item and the size that are being exchanged for should be included in the email. The recipient and address for the exchanged item to be sent to should also be included. Refunds are processed once the return is received and inspected. If the refund is approved, a credit will be automatically applied to the original method of payment. If a refund has not been received yet, the bank account should be checked again, then the credit card company should be contacted. It may take several business days before the refund is officially posted. If the refund is still not received after doing all of this, another email should be sent to help@smackapparel.com. If the item was marked as a gift when purchased and shipped directly to the recipient, a gift credit for the value of the return will be received once the return has been processed.

Smack Apparel offers a variety of designs that cater to sports fans. Some popular designs include the "Her-Story Made (GOAT) T-Shirt for Iowa Women's Basketball Fans", "I'm Marching With Dan T-Shirt for UConn College Fans", and "Keep Calm and Hate Duke". Other notable designs are the "We're Marching With Hubert T-Shirt for North Carolina College Fans", "This Ain't The Same Old South Florida T-Shirt for South Florida College Fans", and the "Sucks To Be U T-Shirt for Florida College Fans". There are also designs that express sentiments towards certain organizations or individuals, such as the "National Communist Athletic Association (NCAA) T-Shirt for Tennessee College Fans" and the "Thank You Coach Saban T-Shirt for Alabama College Fans". Lastly, the "Smack Apparel Gift Card" is a popular choice for those who want to give the gift of choice. These designs allow individuals to express their fandom and individuality. Smack Apparel's designs are not endorsed, licensed, or sponsored by any organization or individual, and are protected by the 1st Amendment. They are the exclusive intellectual property of Smack Apparel.